You said...
I have now upgraded to 2004.1. Is there a routine I should run to resolve any A/R issues?
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ANSWER
Here are the steps to verify AR and get PFW to report as best it can.
1) Run PFW and then make a backup: File: Backups: Backup Files Now
2) With everyone else out of PFW, go to File: File Maintenance: Verify Data Routines: and select Verify AR Files.
3) Enter a starting and ending date.
4) Choose Process [F10]
This will take a few minutes based upon how many customers and invoices have been created.
5) When it is done, then choose Verify Customer AR History [F9]
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Run an aging report or print AR Statements.
Watch to pinpoint any customers with questionable totals. Call us, if needed 866-368-2266, so we can discuss them on a case by case basis.
