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ISSUE:
When doing a payout with his cash register in POSitive, PRM marks it down as a return in every report that is ran. The payout feature is being used to pay vendors, employees and a few othter things.
PROBLEM:
Doesn't want reports to print out as returns because it comes off of his sales line.
RESPONSE:
As I understand the issue, you are attempting to pay vendors from the cash drawer by using an invoice. This is a good procedure because you will have good documentation.
You also report that when adding an item to the invoice at a -1 quantity it assumes that this is a return product and you have to choose a reason for a return.
ANSWER
A slight change to your setup will resolve your problems.
1) Go to the Inventory Center and edit the item you use for making a payout.
2) The description and SKU can be whatever you want them to be.
--- cost should be 0.00
--- selling prices should be 0.00
On the OPTIONS tab
--- track stock should be OFF
--- Ask For Price should be ON
--- Item Is Active should be ON
------all other options should be off
On the DEFAULTS tab
--- Set the Default Sell Quantity to -1 (minus 1)
SAVE YOUR CHANGES
When this item is placed on an invoice you will be prompted for the dollar value of the payout.
It will turn the total price to RED indicating a cash out situation.
When you tender the invoice you will NOT be prompted for a reason for return nor will it report this as a return item.
You may run sales reports on how often and how much the payout SKU has been used during any given date range. If you wish, the payout item could be assigned to a non-taxable category which uses its on GL Accounts to keep the GL Journal numbers separate.
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