PROBLEM:
There is a 10 second delay in printing receipts when doing a transaction in PRM. Using an Epson 40-col receipt printer with a USB connection.
SOLUTION:
There is a document on our website that specifically addresses this issue. Download and follow the instructions in that document titled "Setting up an Epson TM-T88IV USB Printer". If you continue to have problems, please call us.
1) Go to
http://www.gopositive.com
2) Click Support
3) Click Hardware Support
3) Scroll down to "Setting up an Epson TM-T88IV USB Printer" under "Misc. Support Information" and download the PDF file.