There was a problem loading the comments.

How To Handle Damaged or Spoiled Goods

Support Portal  »  Knowledgebase  »  Viewing Article

  Print
QUESTION
Is there a section of the program that deals with shrinkage.
As damaged stock is found around the store or faulty stock is returned I need to be able to write it off from the stock inventory, is there a preferred method or an area that is dedicated to this. It only has to calculate cost and deduct the stock level accordingly.


ANSWER
Depending upon which Edition you are using and upon your use of purchase orders and vendors, there are a few methods for handling this.

This can be done by users of BASIC, PROFESSIONAL, and PREMIERE Editions.

--- RETURN PURCHASE ORDER FOR "SPOILAGE" VENDOR ---
One way is to create a special purchase order for handling the spoiled items as quasi-returns.

ADVANCED SETUP
go to Utilities: Vendors and create a VENDOR named SPOILAGE -
Activate VENDOR SKU = YOUR SKU

CREATE A QUICK RMA PURCHASE ORDER
1) create a PO for SPOILAGE vendor (Receive Without PO will work)
2) enter the SKU of the spoiled item in the Vendor SKU field and press Enter
--- you will be prompted that it does not exist.
--- choose create
--- make Vendor SKU equal to your SKU (if not already set press F3)
--- For Order Quantity enter a negative number. type -3, for example. This same number will be carried over to the Quantity Received field.
WARNING TIP: do not change COST, otherwise your selling prices of items might get changed automatically.
--- Press F10.
3) repeat step 2 for each item being discarded.
4) process the PO.

RESULT
Your inventory stock counts will be reduced.
At the Inventory List, highlight an item, choose the Stock Tab at the bottom of the screen and select Trans.Log button.
In the Transaction Log you will find an entry titled
-- "Quick RMA To: SPOILAGE...."

*******************************************************
This can be done by users of PROFESSIONAL and PREMIERE Editions.

On the RMA Center, there is an option to Process Other Returns. This allows you to send unsold inventory back to the vendor for credit or replacement.

1) Go to Inventory: Process Other Returns
2) You will select the SKU, Vendor, and reason for Return.
3) Depending upon your specific needs, you can complete the full process as outlined in the PFW Help section or cancel the process at some point to just meet your objectives.


Share via

Related Articles

© POSitive Software Company