We are using data collectors to inventory our store.
Imported the file into Inventory Center: Physical Inventory: Reconcile from file and now has about 3 pages of NOT FOUND items.
Printed the report which is giving us a list of SKUs which are not in POSitive.
How to handle these? They are on the shelf but we don't know what they are.
ANSWER
1) Create a new category called Unknown Items. Set default to ASK FOR PRICE and add a Selling prompt so the clerk will enter a description of the item.
2) Manually add new inventory using the SKU for both the Description and the SKU fields for each item on the Not Found Report.
3) When these items are sold, then the clerk will describe them.
4) Later you can run a report of items to show notes below the item to pinpoint which items are needing to be edited and renamed appropriately. You can then move them out of the Unknown category into the correct category.
